There are so many Email Service Providers (ESP), then how is Bulkomail different?

With Bulkomail, the minimum amount by which you can start sending mails is just INR 100. This would not be available with most of the ESP’s. Thus Bulkomail caters to people with small requirements as well as those who have large volumes of emails to be sent.

Bulkomail is also simple to use and learn. You just send mails to the Email List that you maintain in MS Excel file.

Why is it necessary to verify my account and "Email From Address?

This is done so that no one can misuse the system by sending mails on some other person’s name.

Why do you need information of "Nature of Business" and "To whom would you send emails"?

We do not want anyone to use Bulkomail for spamming. Hence we restrict some types of businesses from using Bulkomail.

What is considered as Spam mailing by Bulkomail and for what can one use Bulkomail?

Before using the system, go through the Anti Spam Policy page for all the details regarding spamming.

What would happen if someone uses the system for spam mails?

We will take appropriate action against the customer. His account will be immediately blocked and whatever balance money he has in his account will be forfeited.

What are Emails Credits?

Email Credits are number of email id’s to whom you can send the emails.

Why are free Email Credits given on SignUp?

We suggest you utilize free email credits to test the system before buying additional Email Credits.

Why have you provided for multiple "Email From Addresses"?

You may have list of receipients which you may have sorted in different categories. You may need to send for different set of recipients from respective "Email From Addresses".

Example 1

Category From Email Address
Prospective Customers sales@yourcompany.com
Existing Customers support@yourcompany.com
Company Employees employees@yourcompany.com
Dealers dealers@yourcompany.com

Example 2

You may have multiple sales persons who maintain their independent customer list to whom they need to send emails.

Category From Email Address
Sales Person 1 sp1@yourcompany.com
Sales Person 2 sp2@yourcompany.com
Sales Person 3 sp3@yourcompany.com
Sales Person 4 sp4@yourcompany.com

How is the Validity date calculated?

Validity date is calculated from the date you buy Email Credits.

Validity in days = Email Credits / Validity Factor.

Maximum validity cannot be more than 365 days

For example,
If you buy 6000 Email Credits and validity factor is 30, then validity in days 6000/30 = 200 days
If you buy 12000 Email Credits and validity factor is 30, then validity in days 12000/30 = 400 days.

However since maximum validity is 365 days, the validity for this order will be 365 days.

What are the benefits of referring customers to Bulkomail?

By referring customers to Bulkomail, you receive Bonus Email Credits in your account. You also get 30 days of validity from the day the referred customer’s account is approved. Thus, if the current validity date is less than 30 days, the validity date will increase.

For example: if your Validity date is March 20 and a new account of your referred customer is approved on March 10, then your new validity will be April 08. However if your current validity is more than 30 days it will not change.

What if I want to schedule my mails to a later date?

For this feature, we suggest you buy Bulkomail Software instead of using Bulkomail service.

What are the differences between Bulkomail Service and Bulkomail Software?

Bulkomail Software has following additional features over Bulkomail Service

  • Pay one time for the software which is setup on your domain and use it for sending as many mails as you wish
  • Provision for scheduling emails
  • Database to store your recipient email records
  • Set auto emails to recipients on their Birthday and Wedding Anniversary
  • Add and/or create Unlimited E-Mail From Addresses and/or E-Mail Contents

Why am I not able to buy / purchase E-Mail Credits?

It may be because you already have Balance E-Mail Credits in your account. You will be able to buy E-Mail Credits when the E-Mail Credits count is less than equal to the Free E-Mail Credits that you got when your account got approved.

Will there be any refund for unutilized E-Mail Credits?

No. There will not be any refund given for unutilized E-Mail Credits. At the end of the validity period, whatever balance E-Mail Credits would get cancelled/redeemed. Hence we suggest you to unutilize all the E-Mail Credits before the expiry of the validity date.